• About HigletFilms

    Higlet

    HigletFilms was created in 2010 by Mary Higgins (WorldofHiglet) and hubby, Paul, as a showcase for their experimental web video/new media/webseries/web tv work.

    Their new webseries, 'Mind My Brains, Darling!' is now showing on Blip.tv.

  • Mind My Brains, Darling! Season 1

  • Goodnight Princess Omnibus (Acts 1-3)

  • Interview with Felicia Day

How do you prove to YouTube that you have the rights to your own work?

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HigletFilms YouTube channel

 

YouTube – Monetise Yourself!

I’ve been on YouTube for a long time. Way before EvilWorldofHiglet or HigletFilms came along I was on there, and I’ve always quite liked the site. Sure – it’s chaotic, hard to navigate and reading comments will have you questioning your will to live – but I have always appreciated the fact that anyone, ANYONE, can upload their work there. When we were thinking about distribution options for ‘Mind My Brains, Darling!‘ we knew we had to be on YouTube, but chose Blip as a distributor because it seemed to make sense at the time (how that worked out is another post entirely).

In past I’ve had some brushes with ads being disabled on content on the EvilWorldofHiglet channel. Mostly this was due to bogus copyright claims, and this is a big problem on YouTube (as described here on Wired.com). However, I did manage to prove copyright and get the content back. Now there is a new type of problem. YouTube has expanded its Partnership program so that many more people can apply to have ads run against their content. That’s a great idea. BUT, (you knew there would be a BUT, didn’t you?) they are now clamping down and disallowing content even if there is no copyright infringement claims against your work.

Are you now, or have you ever been…

How does that work? Well, when you upload a video to YouTube you can choose to monetise the video if you have been accepted on the program. When I started uploading the ‘Behind The Scenes’ videos for MMBD, I thought I would try it out. I ticked the relevant boxes describing the content and certified that I owned all the rights to the material. The first two videos were accepted fine, and they are still monetised. However, shortly after uploading ‘Why We Developed BodyLineFilming Technique‘ on April 1st 2012 we had an automated email from YouTube stating:

 

“Dear higletfilms,

Thanks for submitting your videos for monetization. We have disabled monetization on the following videos because we were not able to verify that you have the appropriate commercial use rights for all included content:

 

If you can provide documentation that you have the necessary commercial use rights for all elements in your video, please take a moment to learn how to claim rights to a video, and then submit documentation using the links above.

Please note that we may only serve ads on advertiser-friendly content. YouTube reserves the right to make the final decision whether to monetize a video, and may disable monetization for users who repeatedly submit ineligible videos. If you currently have videos pending review, you may choose to opt them out of monetization by visiting http://www.youtube.com/my_videos.

Thanks,

The YouTube Team

I followed the instructions on how to submit a claim and sent this back to them within an hour:

“This video is a behind-the-scenes look at why we chose to film our
webseries, ‘Mind My Brains, Darling!’ in BodyLine, a filming technique we
have perfected over 3 years.

All the video, stills and music were created for the webseries and we have
full and exclusive rights to all materials – video, sound, music, graphics
and everything else. See our websites at http://higletfilms.com and

http://mindmybrains.com.

If you require more proof please indicate how this might be done and what,
in particular, caused you to disable monetisation on this video so we might
provide you with the materials you need.

We are hopeful that we will receive a prompt response to this since we have
replied within 30 minutes of receiving notification, even though it is 1:38
AM.

Regards,

Mary Higgins”

Then, we waited, bemused that our Video Manager still showed this:

Congratulations! We need that in triplicate, and in a super-secret format…

And then this morning I received not one, but two emails from YouTube Partner Support. Lucky me! Only, not really.

Email 1:

“…Hi,

We haven’t been able to confirm that you have the necessary rights to commercially use all the video material and music from the information you’ve given us, so we ask that you provide written documentation substantiating your claim.

YouTube is not in a position to offer legal advice or to counsel you in any way. However, we have listed some elements below which we have seen in contracts to give you a sense of the types of documents we receive.

-explicit permission to use the rights holder’s content commercially (example: “I, rights holder’s name, give your name or channel’s name, the right to use my original content commercially.”)

-electronic signature with date (this can be as simple as the rights holder writing out full name at the bottom of the document)

Please be sure to pay attention to any limitations and/or conditions specified by the rights holder concerning your use of the content.

Once you have the appropriate contract, please email it to us as an attachment.

If you would like to monetize videos that contain third-party content that you have permission to use commercially, please refer to our Monetization FAQs at http://support.google.com/youtube/bin/answer.py?answer=2490081….”

Second email:

“Hi,

Thanks for submitting your video for monetization. We need you to provide documentation proving you own the necessary commercial use rights to all sound recordings, musical compositions, performances, video material.

Simply stating that you own the rights to the content may not be sufficient. You must be as specific as possible whenever asked to make a claim on a video.

- If you created your own music, please provide the following information: Artist, Song, Music Composer/Lyricist/Publisher, Music Label (if any)/your relationship with Music Label, Rights Owner’s Name and Contact Information, Your Name (first/last).

- If you created original music or visuals from software, please provide the name of the software and a link to its license terms.

- If you used stock music or visuals from software, please provide the name of the software and a link to its license terms.

- If you used royalty-free music, please provide the following information: Name of the track, Artist of the track, Direct URL of the track, Link to the license terms.

- If an unsigned group or your friend gave you permission to use their song, please provide written consent for your commercial use from the copyright owner(s). To learn about what YouTube looks for in your documentation, please refer to http://support.google.com/youtube/bin/answer.py?answer=2490090.

- If your video includes any third party music, sound effects or visuals, please provide us with the source and license terms.

To learn about what kind of content is monetizable on YouTube, please refer to our Monetization FAQs at http://support.google.com/youtube/bin/answer.py?answer=2490081.

Sincerely…”

Once more, with documentation?

I thought that the information I sent to them would be enough, but apparently not. So now I need to find a way to word a response that will satisfy them that I have all the rights to all the content. Perhaps I will just send them this:

RAGE QUIT YOUTUBE

Why this is important

Granted, our viewing figures on YouTube are tiny, and we are not suffering a loss of income at the moment. BUT THAT IS NOT THE POINT. ANY MINUTE NOW our videos could be picked up, linked to or tweeted by a famous person, and then we would lose the potential to earn revenue. And we are not the only people this is happening to. Many YouTube users, including members of the International Academy of Web Television (IAWTV), have been having similar problems. If smaller creators are ever going to have a chance of earning any sort of money via their content, these sorts of issues have to be addressed.

YouTube needs to find a way to protect themselves from copyright claims that does not mean that content creators have to jump through ridiculous hoops to prove their claims. YouTube does give you examples of phrasings that might pass their automated tests, but obviously it doesn’t always work, and it is frustrating to be caught in this type of Brazil-type bureaucratic nightmare. Demotivating, indeed.

What can be done?

Firstly I would recommend that anyone hoping to monetise their videos makes a full and frank disclosure when they upload. And if your ads are disabled make sure you follow all the instructions. And then get really good at waiting.

I would like some more advice and guidance, too. If you have had videos removed or ads disabled, how did you deal with it? Would you like to see bodies such as the IAWTV put pressure on YouTube? Do you have any ideas how the situation could be resolved?

I would love to hear from you in the comments, on Twitter or Google+ so we can see how widespread the problem is.

13 Comments

13 Comments

  1. Rob Millis  •  Apr 23, 2012 @9:06 pm

    Four years ago YouTube repeatedly pulled episodes of Political Lunch down because of news footage we included, though everything we ever used was clearly fair use. Pre-emptively pulling content that is not obviously illegal is a very delicate process, and YouTube needs to get much better at being selective with this.

    In the meantime, either jump through ridiculous hoops, or find another outlet. Depending on the content, you may not lose much by going elsewhere.

  2. Jeremy Campbell  •  Apr 24, 2012 @8:20 am

    Excellent article because it’s based on learning. I have heard these type of stories from many video creators, and it’s sad really. YouTube need to do a better job in this area because it’s costing them and their partners money, and making their partners mad and leaving them frustrated. I guess all one can do for now is follow the YouTube protocol and hope it loosens up a bit in the future with pressure from org’s like IAWTV and big partners who also suffer the same fate you do.

  3. admin  •  Apr 24, 2012 @10:21 am

    Thanks for your comment, Rob.

    I think that is the problem YouTube will face. People *will* go elsewhere if this continues. Fact is, you can be on YouTube and everywhere else, too, so when there is any sort of contender to YouTube’s crown creators will simply go elsewhere. We only need to look back at recent history at other platforms like MySpace to know that things can change pretty quickly.

  4. admin  •  Apr 24, 2012 @10:25 am

    Thanks, Jeremy.

    I heard that Youtube made everything automatic because of the sheer volume they have to process, and I can understand that. But unless they start to add human oversight into the process this won’t be resolved. And I really hope that the IAWTV and Channel Partners do lobby to get things changed, because they have much more chance of making YouTube listen and take action.

  5. Ed  •  Sep 5, 2012 @11:10 am

    I feel your pain. All of the music (with just a couple of duly attributed exceptions) on my YouTube channel is created, recorded, copyrighted, and owned by me. My music is distributed by CD Baby and iTunes and many other entities. Most of my videos have public-domain images and/or film footage in them, so I’ve never bothered to try to monetize them, but a couple of them have original video–owned by me–which accompanies the soundtrack. I’ve tried to monetize them and I’ve gotten the same message from YouTube: They can’t verify my ownership, so it’s up to me to jump through all their mystifying hoops in order to (possibly) meet all their requirements. I figured it wasn’t worth my time and energy, so I gave up, and after reading what you went through, I’m certain I made the right choice. Good article, though. Well written and entertaining. Cheers.

    Ed
    Only Ed and The Almost

  6. admin  •  Sep 5, 2012 @11:34 am

    Thank you for your reply and for sharing your experiences, Ed.

    This is the problem creators face – you try to jump through the hoops or give up. There doesn’t seem to be an alternative to YouTube at the moment, so we’re stuck. Since I wrote this I’ve come up against it several more times, and I might have to write another piece about that. When we uploaded our entry for Celebrate The Web 6 it was immediately flagged, even though the music we had used was via Audiosocket, as per the arrangement CTW6 negotiated for the competition. So we had to get a certificate from audiosocket to prove they had given us the rights. Kontor music did eventually drop the dispute, but it took a month. Imagine if our video had gone viral, how much revenue would have been lost in that time.

    Just yesterday I uploaded a video where I had used 2 loops from Garageband for the music, and it was again immediately flagged. I checked out the song it says matches our soundtrack, and they have used one of the Garageband loops in the composition. So what happens in that case? Do they have a case, or not? I have no idea.

    I’ve disputed the claim with the names of the loops we used and I’ll see what happens. I had given up on the video I mentioned in this post, but maybe I should pursue it because YouTube is not getting the message about this at all.

  7. Ed  •  Sep 5, 2012 @3:05 pm

    The problem is twofold:

    1) YouTube is dealing with an avalanche of material, much or most of it pirated, unauthorized, “shared,” stolen. YouTube simply cannot discern and separate legitimate intellectual-property-owners from all the pirates, third-party uploaders and honest fair-users. The system is swamped. YouTube’s answer seems to be to judge all property owners and creators as guilty until proven innocent. It’s a confession that they have lost control of their product. Not that their commitment to the protection of artists’ and creators’ rights is not suspect, in my mind. Without all the pirated, unauthorized material that has made it a media colossus, YouTube would be just another obscure video site.

    2) A whole generation of “users” has grown up believing that, if one can obtain and distribute music or movies or any intellectual property without paying for it, and without the consent of the property owner, it’s fair game. They attempt to justify these ethical equivocations by the use of semantics and moral relativism, calling their theft “sharing.” Because the property may be digitally encoded, the thieves believe that, hey, if you can’t see it or hold it in your hand, it cannot be real property! This disintegration of ethical standards in our culture should be troubling not only to the creators amongst us but to all individuals who recognize that, without property rights, there can be no rights at all.

  8. Dustan  •  Oct 29, 2012 @8:07 am

    Just had this happen to me just a vacation video no biggie but never thought hmm how do you prove you shot a video. I don’t know why they don’t take the approach of don’t remove until you receive a complaint i suppose it must be something they agreed to in order to work more closely with the large rights holders like the RIAA members.

  9. admin  •  Oct 31, 2012 @8:32 am

    I totally understand and approve of upholding the rights of copyright holders but I agree with you. I think it has swung too far in the other direction when small-scale users are having videos marked as soon as they are uploaded and have to prove that the material is theirs. Or is the problem so bad that YouTube is flagging all new videos? I can’t imagine how they could cope with that volume. Maybe it is just a proportion and that’s how they prove they are taking copyright theft seriously. Whatever, it is annoying and time-consuming to jump through the hoops. There has to be a better way to do this.

  10. jan  •  Nov 20, 2012 @3:36 pm

    This is infuriating. Absolutely infuriating. First of all they asked you what software you used? YOU ALREADY TOLD THEM!!! WTF??? I freaking hate the people who run youtube. Love the site, love the idea, the more I learn about the people who run it the more they seem like low life pieces of crap…. this is unacceptable.

  11. Michael Fitzsimons  •  Dec 20, 2012 @3:38 am

    I just came across this blog by chance. Looking at what You Tube are sending out, they seem to be want written confirmation from you that they could rely on to defend a copyright infringement action or to seek an indemnity for damages and costs from you in a copyright infringement action. I am a lawyer based in Ireland and the equivalent would be asking for a legal declaration stating you are the creator and remain the owner of the copyright and hitting all the points they are asking for and exhibiting the paper trail of proofs (if any). A bit like a lot of things really, their lawyers have likely advised them to get this up front, not ask questions later. They don’t even seem to be asking it to be a legally sworn document (costs about €10 to swear it over here). The way of the world really. Remember when these sites get so big they can implement their own rules. When you obtain content from third party sites, getting the chain of evidence back to copyright owner’s consent must be a nightmare.

    Interesting post. Thanks.

  12. Sharon  •  May 7, 2013 @10:13 am

    This happened to me recently. I uploaded a video for a beauty tutorial and there wasn’t even a song there. They still asked me to provide more information. I don’t know what to tell them because it’s me on the video and the editing software I used is the Windows Live Movie Maker. It’s still under “monitoring for possible review” for a few days now. I don’t have much views but it’s a little discouraging for beginners like me. I want to upload more videos but I worry that I’ll run into the same problem again :(

  13. admin  •  May 7, 2013 @10:07 pm

    I really should follow this story up since I’ve heard the same story over and over.

    I’m sorry that this experience has put you off uploading more videos, Sharon. It would be a shame if it stopped you creating! Try not to be discouraged if you aren’t getting many views to begin with. It is really hard to attract viewers but one of the things you can do is keep uploading more videos and make contact with other YouTube users by commenting and subscribing. There are tons of resources available to help you. And if you are on Twitter there is a #webserieschat (http://webserieschat.com/) every Wednesday you could follow, and join in if you have any questions.

    Good luck and hope it works out for you!

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